Inbound Voice Message
Voxxcom has developed various methods to reduce, redirect or stimulate inbound customer communication.
Self Service solutions
By providing information, solutions, contact number and contact options within an outbound call customers are able to access the information they desire. By pro-actively clicking on a link within an email, sms or app, customers receive the pro-active voice call with self help solutions specific to that customer including flight rescheduling details, outstanding payment and appointment times and location.